Questions

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Frequently asked questions:

What is non-medical home care?

Non-medical home care specializes in providing clients with compassionate caregivers in the familiar comfort of their own home.

How long have you been in business?

We have been in business since 2008.

Are you licensed?

Yes, We are licensed to provide non-medical home care by the governing authority in each state where licensing is required.

Is your agency recognized by any accredited organizations?

We are in good standing with Agency for Health Care Administration (AHCA).

What services do you offer?

Our caregivers, who are all employees of JD Comfort Care , help our clients with such activities of daily living (ADL’s) as personal care, meals and transportation.

Do you offer short- and long-term non-medical home care services?

We provide hourly, part-time, live-in 24 hour caregivers. We are one of the few companies that have no minimum number of hours per visit.

Do you provide caregivers to help clients in hospitals, rehab centers and assisted living facilities?

Our caregivers are trained to assist clients in these types of facilities. We also offer hospital and rehab care to patients recently discharged from such facilities. Our caregivers work closely with family members to ensure a smooth transition.

Do you come to the home to meet with the client and/or family members?

We visit the client’s home for a thorough “In-Home Assessment” of the senior’s needs and the living situation. Our Case Manager then completes a “Plan of Care” that is helpful to our staff and the client’s family.

What makes JD Comfort Care different?

JD Comfort Care is a home care agency in the state of Florida. We take a client centered approach to our care giving. Its not about how long we have been in business or been around it’s that long lasting impression that we leave with each client. We make our client’s welfare our business and primary focus; thus we thoroughly screen each caregiver and hire only those that express vision and mission. We offer quality services and focuses on safety, healthy eating habits, active lifestyle, care and comfort in the home. We offer no minimum number of hours we are here to be of service to help in any way we can. We also offer a 100% money back Guarantee if we don’t meet and exceed our client expectations.

Are your caregivers supervised after they are placed with a client?

Yes,After we make the initial placement, we are in constant touch with our caregiver and client to ensure that everything is working smoothly and that both parties are happy. Our case managers visit periodically (via phone and in person) to assess the situation in the home.

What are your hours?

JD Comfort Care is available 7 days a week including holidays. Our office hours are 9 a.m. to 5:00 p.m. (EST) Monday through Friday and 10 a.m. to 3 p.m. on Saturday and Sunday. Of course, we are available 24 hours, 7 days a week by phone as we always have someone on call.

Who are your caregivers?

We only recruit highly qualified caregivers. Most have worked previously in hospitals, rehab centers or assisted living facilities and select those that share our vision and mission. Many of our employees have been with us since we started and we prize ourself to retain our caregivers long term with very little turnover.

How are your caregivers screened?

We thoroughly screen each prospective employee. Work history and personal references are checked. National background checks are conducted for criminal, DMV and social security records. E-verify, a national Homeland Security system, confirms name, date of birth and social security numbers. We also review and verify all professional credentials.

Can your caregivers transport and accompany clients to doctor’s appointments and activities outside the home?

Yes, in fact we encourage participation in social outings and activities since it is important to our client’s activities of daily living (ADLs).

What other services do you offer?

JD Comfort Care is a great referral source for other services that help seniors and their families with their day-to-day living needs. Meals on Wheels, Adult Day Care, Assisted Living Facilities, Lifeline, Transportation and Medical Supplies are just a few examples. We also provide babysitters to help new mothers when they first come home from the hospital and on an ongoing basis. Please call our office for more information.

How does your service work?

No Two clients are the same. That is why we have created a three step program tailored to fit each individual client.

Step #1: Care Manager Home Visit: We schedule a convenient home visit to access each client needs. Access our client buy viagra canada personality type , likes and dislikes during home visit. Understand what is the client needs are and the number of hours intended.

Step #2: Care Giver Match: Base on the information collected we recommend 2 caregivers that compliment or match the client personality and needs.

Step #3: Case Manager Visits: The case managers visits the client home or follow up with a phone call periodically to access the client’s needs and get an evaluation of the caregiver’s performance.

 

Will insurance companies cover non-medical home care?

Some health insurance companies provide a limited amount of coverage for these type of services. Most Long Term Care insurance and Workers Compensation policies cover our services. We work very closely with all parties involved to provide information as well as complete the necessary paperwork for reimbursement. For information regarding Long Term Care insurance please contact our office and speak to one of our Case Managers for more details.

Does the Veterans Administration provide veterans and surviving spouses with assistance for home care?

If you are a veteran or surviving spouse, and you need assistance at home due to your disabilities, you may be eligible for a non-service disability pension. Please contact our office and speak to one of our Case Managers for more details.

Who pays for the services?

The client or family is billed directly for our services.

What are the minimum hours you require?

No Minimum hours per visit.

 

Need additional information about our services? Want to arrange for a free in-home assessment? Call us at (800) 905-0131 or contactus@jdcomfortcare.com . We will get things started today!